About Me.
As a highly motivated and adaptable professional, I take immense pride in my ability to unravel complex challenges and create transformative solutions that drive efficiency and growth. My insatiable curiosity and genuine passion for continuous learning have allowed me to remain at the forefront of cutting-edge technologies and advancements in the healthcare industry. With a strong analytical mindset and a flair for problem-solving, I thrive in both collaborative team environments and when working independently with initiative. My track record of excelling under pressure and meeting strict deadlines underscores my commitment to delivering exceptional results. As a Director of Advancement, I have demonstrated my leadership prowess by successfully leading and training cross-functional teams, instilling a culture of innovation, and fostering harmonious collaboration.
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Some key highlights that reinforce my value as a potential candidate include:
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Innovative Provider Dashboards: Spearheaded the implementation of provider dashboards to identify ACO high and very high-risk patients and streamline pediatric care, leading to significant improvements in patient follow-up and vaccination scheduling.
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Data Analytics Expertise: Leveraged advanced data analytics tools such as Tableau, Microsoft Power BI, and Minitab to drive data-driven insights and informed decision-making, resulting in streamlined operations and improved healthcare outcomes.
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Project Management Excellence: Led and successfully executed multiple entrepreneur-related projects, coordinating resources, timelines, and deliverables to achieve optimal client satisfaction.
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Effective Care Coordination: As a Lead Care Coordinator, I ensured efficient patient flow and timely follow-up, implementing digital health solutions to enhance the patient experience and operational efficiency.
My dedication to pushing boundaries, embracing challenges, and fostering a culture of continuous improvement remains the cornerstone of my professional identity. I am committed to leveraging my diverse skill set and expertise to make a profound and lasting impact in the healthcare industry, propelling organizations towards their vision of delivering superior patient care and advancing healthcare outcomes.
Education
2023-2024
Southern New Hampshire University
Master Of Business Administration (MBA)
Healthcare Management
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GPA 4.0 | Dean’s List (5 Consecutive Terms)
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Highlights: Developed expertise in healthcare management, strategic planning, and data analytics
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Skills: Proficient in project management, data-driven decision-making, and business analytics
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Relevant Courses: Business Strategy, Healthcare Management, Strategic Planning, Healthcare Informatics
2013-2017
University of Vermont
Bachelor of Science (BS)
Majored in Neuroscience with a Minor in Mathematics
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Highlights: Explored the intricate workings of the human brain & honed analytical problem-solving skills.
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Skills: Strong background in neuroscience research, data analysis, and mathematical modeling.
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Relevant Courses: Medical Terminology, Neuroscience, Psychology, Chemistry, Biology, Neurobiology, Cell Cycle of Cancer, Neurogenesis, Psychopharmacology
Career
October 2022 - Current
Lab Analyst
Fresenius Medical Care
Achievements: As a Lab Analyst at Fresenius Medical Care, I played a key role in process improvement initiatives by helping edit Standard Operating Procedures (SOPs) for better clarity and understanding. Additionally, I contributed to the successful resumption of clean room operations after shut down, ensuring the seamless flow of critical processes. My expertise in maintaining high regulatory standards helped lead to three successful FDA visits without any concerns.
Skills: In this role, I've developed a diverse skill set encompassing research-oriented Microbiology Laboratories, FDA-regulated Laboratory settings, and various testing procedures. My proficiency in Environmental Monitoring, Bioburden Testing, Endotoxin Testing, and Sterility Testing, all under USP regulation, has ensured the quality control of raw materials, components, and finished products. I am also skilled in conducting data entry, analysis, and investigations, and have utilized mass spectrometer instrumentation for Microbial Identification.
Contributions: My contributions to the team at Fresenius Medical Care have been centered around enhancing efficiency and understanding. I actively participated in brainstorming sessions to identify opportunities for improvement, leading to better comprehension of the impact of water quality on our facilities. By optimizing communication channels, we have improved overall service to our manufacturing facility, further solidifying our commitment to product integrity and patient safety.
March 2019 - September 2022
Lead Project Manager
Buchanan Virtual Office
Achievements: As a Lead Project Manager, I successfully executed over 40 entrepreneur-related projects, resulting in a remarkable 80% improvement in client satisfaction. I ensured projects were delivered within budgets and exceeded client expectations, fostering long-lasting partnerships.
Skills: My role as a Lead Project Manager required a diverse skill set that encompassed collaboration, teamwork, communication, time management, leadership, organization, problem-solving, critical thinking, and effective hiring skills. These competencies were instrumental in orchestrating seamless project execution and ensuring client objectives were met with precision.
Contributions: My efforts significantly contributed to the growth and success of Buchanan Virtual Office. By leading and managing multiple projects simultaneously, I fostered an environment of innovation and excellence. Identifying opportunities for process optimization and introducing best practices streamlined operations and bolstered client satisfaction, positioning the organization as a trusted partner in the entrepreneurial landscape.
May 2019 - April 2021
Lead Care Coordinator & Medical Assistant
Community Health Centers of Burlington
Achievements: As a Lead Care Coordinator & Medical Assistant, I achieved a remarkable 60% boost in appropriate patient follow-up, streamlining patient care and ensuring timely interventions. Spearheading the creation of a dedicated pediatric dashboard resulted in a 45% increase in timely vaccinations and enhanced pediatric patient care.
Skills: In this role, I leveraged a range of skills, including empathy, communication, leadership, resilience, time management, extreme organization, and clinical expertise. My ability to work collaboratively with others and utilize available resources for creative problem-solving enabled efficient patient care.
Contributions: At Community Health Centers of Burlington, I actively participated as a valued member of the strategic planning and data analytics committees. My role extended beyond patient care, as I assisted healthcare professionals in managing medical records and implementing digital health solutions for administrative tasks, thereby improving patient experience. Spearheading the ACO Care Coordination position, I facilitated effective medical communication between the community health center, main hospital, and specialists, ensuring comprehensive and coordinated patient care.
August 2017 - April 2019
Lead Medical Assistant
Champlain Medical Urgent Care
Achievements: As a Lead Medical Assistant at Champlain Medical Urgent Care, I played a vital role in ensuring continuous workflow efficiency and enhancing patient care. I successfully navigated the clinic through the loss of our medical director and clinic owner, stabilizing operations and maintaining a high level of patient service.
Skills: This role demanded a combination of medical and administrative skills, including patient care, training, medical records management, and communication. My proficiency in prioritizing patient care and safety, conducting vital sign checks, and performing electrocardiograms (EKGs) proved instrumental in providing excellent healthcare services.
Contributions: As acting office manager, I took on the responsibility of communicating with employer liaisons, which significantly contributed to maintaining positive relationships and ensuring smooth operations. Introducing better communication channels between providers and medical assistants bridged existing divides, leading to improved team collaboration and patient care.
Feel free to use these expanded job entries for your CV website, highlighting your achievements, skills, and contributions in each role. The comprehensive outlook provides potential employers or clients with a deeper understanding of your impactful contributions throughout your career.